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Terms of Service for Private commissions

General Terms

  • Prices are subject to change based on demand.
     

  • I have the right to reject any order for any reason.

Payment

  • Currency accepted is USD and can be paid through PayPal. 
     

  • Commissions can be paid either 100% upfront or split 50% upfront, and 50% after sketch approval.
     

  • Do not send me payment before I have agreed to take your commission, and requested you to send me the payment.

Process

& Delivery

  • The time it takes to finish your commission varies from one week to three months depending on factors such as health, the complexity of the commissioned piece, and other work.
     

  • Once your commission is finished, you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product.

Revisions

  • You get three rounds of revisions on your commissioned piece, this is included in the price.
     

  • A fee will be added if you want something changed on the finished piece; this is unless a misunderstanding from my end has been made.
     

  • If you wish for me to change something you have previously approved, there will be an extra charge. The amount of charge depends on the change you want me to make and is usually based on an hourly wage.
     

  • If your reference is unclear to start with changes will come at an extra charge.

Copyright

& usage

  • I, Erin Tate (the artist):
     

    • I reserve the right to cancel and refund the order at any time for any reason.
       

    • I retain all copyrights over the commissioned artwork.
       

    • I will NOT claim the intellectual property (IP) of the commissioned artwork.
       

    • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
       

    • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
       

  • You (the customer/commissioner):
     

    • You may upload the commissioned artwork on any website and social channels.
       

    • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
       

    • You may NOT alter the commissioned artwork without my (the artist's) consent.
       

    • You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.
       

    • You retain the rights to the intellectual property (IP).
       

    • You may NOT use the commissioned artwork for commercial purposes.
       

  • The following is considered copyright infringement:​
     

    • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
       

    • Claiming the artwork as your own
       

    • Altering the artwork without my consent
       

  • In some cases, the commercial rights to the image may be purchased.

Cancellation

& refund Policy

  • The buyer is not allowed a refund once I start working on the commission.
     

  • If for any reason I am unable to start your commission, you will receive a full refund.
     

  • If you cancel your order before I start it, you can get a full refund.
     

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
     

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

What do you get?

  • Drafts/mockups that you decide from to continue your commission with (depending on the complexity of the commission there might be fewer or more drafts).
     

  • Sketch and/or final sketches that you must accept before I continue the work.
     

  • Insight and involvement in color planning (depending on the complexity of the commissioned piece).
     

  • Full-resolution file of the final drawing, and a smaller version for internet upload. Final file formats are usually PNG.

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